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| Thank you very much! |
Added On: July 28th, 2008 |
Posted By: Todd. J. Ridder
Website: www.rlk-inc.com
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Lewie,
I wanted to tell you a story about Spector & Co. After you came in a couple of weeks ago, I placed an order with them for 150 Travel wallets. After placing the order, my client changed the shipping address and dated needed which required that we ship it to Las Vegas for a Sat. Delivery. I called and then sent Randi and email to this effect. She responded and indicated that it would not be an issue.
I called the day prior to shipment day and was again told that everything was going as planned. The date for shipment was 5/29/08 and I called and received tracking numbers. I could not track the package until the next day and did not track it until my client emailed me AFTER lunch my time. I tracked it and found that UPS was showing a delivery date of Monday the 2nd of June. After speaking with Randi about the situation, she indicated that her shipping guy was sure it was shipped correctly. Spector and I called UPS and they could not be sure it would deliver on Sat. as required. Randi then took things into her own hands and ask that 150 more be reproduced and shipped them after 6 p.m. eastern time and it arrived on the 31st as required.
After the fact the UPS package showed up on Sat. as well, but, without knowing, Randi took care of us. All I can do is say thank you and send you all of the business that I can in the future. The lack of Quality Customer Service with in this industry is appalling. The Customer Service that Randi and her team exhibited was outstanding and I want to make sure you know and can pass along to her boss what a wonderful job she and her group did to make this a success story.
Thanks again.
Todd. J. Ridder
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Added On: June 2nd, 2008 |
Posted By: Stephanie
Website: trafficbuild.com
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Great – thank you so much Karine!! What a wonderful, professional experience working with you & your company!! All has gone great! I’m sure our client will love the journals!!
~ Stephanie
Traffic Builders Inc
978-499-3700
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Added On: June 2nd, 2008 |
Posted By: Judy Sharp
Website: sharpideas.net
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Hey Ana,
Doug told me this morning that you made him look like a hero with a spec that he thought he’d have to pay for - it is so great to have you on our team or us on your team - it’s just WONDERFUL.Thank you for being the Supplier I can always count on. In a good or bad situation, you always have a solution for me. Thank you for always going the extra step and your smile through the phone lines. See you soon in California my favorite Spector GIRL !!!
Thanks for everything!
Judy
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| Professional, great communication, fast, and fantastic. |
Added On: November 21st, 2007 |
| Posted By: Jennifer Flaherty
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Karine,
From start to finish: professional, great communication, fast, and fantastic. I'll be sure to track the delivery.
With thanks,
Jennifer Flaherty
Global Promotions
Tel: 845 657-7013
Fax: 845 657-2525
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| Thank you from Allison Sales, Inc. |
Added On: November 15th, 2007 |
| Posted By: Sue Allison
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Hi,
My client, The Brehm Group, is thrilled with the key tags, pens and boxes from our order # A-3595. Please let your fellow employees know that I appreciate the care, diligence, attention and great printing job you and your company provided.
My client will be putting the mailing together this weekend and, of course, there can be snafus with personalizations, but I am sure a great job was provided by your laser department on them also.
Thanks again,
Sue Allison
Allison Sales, Inc.
952-884-9487
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| Just a FYI |
Added On: September 20th, 2007 |
| Posted By: Carol Telford
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Hello Heidi,
Just a FYI
You have pleased the client with your adjustments and fast service.
THANK YOU!
Carol Telford
Lee Wayne Corp
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2008 Price Guarantee
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We are pleased to advise that despite the price increases we are receiving from our suppliers due to the soaring cost of raw materials and labor in China, that we are maintaining our catalog pricing as published, through January 31, 2009.
full story
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Expanding to serve you better.
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After 13 years of continued growth at the same address, SPECTOR & CO. is excited to announce our move into a state of the art, custom built 65,000 square foot facility.
full story
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Join us as we GO GREEN!
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Spector & Co. is proud to introduce its new ECO Product line up. Made with recycled materials.
full story
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Customized e-Flyer Request Form now online!
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Let us help you create a customized flyer!Simply complete all of the details on this form, forward us your artwork and it will be our pleasure to have your customized flyer, designed just for you, emailed back to you within 4 business days.
This flyer request form is also available in our Marketing Tools section.
click here to Request a Customized e-Flyer now!
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Have a question, comment, critique on our company, email our President - Click here! |
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